• Setting Up POP3 Email Boxes
• How to Configure Outlook Express for Internet Mail
• Mail Server Information (POP3 host address etc)
• Setting Up An Alias
• Setting Up Auto Responders
• Setting Up E-mail Forwarding
• Setting Up A Vacation Message

Once you have a domain registered and active in your control panel, you are able to set up email addresses for the domain. A POP3 email address is a 'standard' email address, like one that you may already have with your ISP. This will allow you to create an address on your domain (e.g. sales@domain.com), which you can pick up from anywhere in the world.

To set up a POP3 email address on a domain, you will first need to go to the email section of the control panel. This can be done by clicking the 'e-mail' link from the control panel menu.

From here, you should click the domain name that you wish to set up an email address on. This will take you to the email settings for the 'root' user on that domain. This page shows options for the address root@<your domain name>. From here you have a number of different options, which are covered in Setting Up Auto Responders, Setting Up E-mail Forwarding, Setting Up Finger Information, Setting Up A Vacation Message. To set up a POP3 email box, you will need to click the 'User Admin' link.

From here you will see a number of different options. A description of these options can be found below.

To set up a new pop box you will need to select the first option, 'Add'. This will take you to a sub-screen that will allow you to configure this new pop box.

From here you will need to fill in the 'ID' of the email address, and the password. The ID is the prefix of the email address (e.g. An ID of 'sales, would make an address sales@domain.com). Once you have filled in the screen then click 'Save'.

From this point the email address that you have created will be active on our system. To find out how to use this email address, see How to Configure Outlook Express for Internet Mail

If you want to Delete, Display, Change Password, or Modify an Email box, then you should choose the relevant option form the menu shown.

POP3 Host Address: mail.<your domain name>

SMTP Host Address: You will need to use your ISP's SMTP server.

Username : The FULL email address that you are picking up from (e.g. sales@yourdomain.com). If your email client cannot accept an @ symbol, then you may replace this with a backslash '\'.

Password: This will be as you have it set up in your control panel.

An Email Alias address is an email address that can receive emails, but it does not work in the same way as a standard POP3 box. An alias will purely receive an email, and then forward it on to another designated address. An alias cannot have auto responders attached to them, or any other special feature. If you needed anything apart from forwarding, then a POP3 box would be a better choice.

To setup an Email Alias you will first need to go to the email section of the control panel. This can be done by clicking the 'e-mail' link from the control panel menu.

From here click the domain name that you wish to set the Email Alias on. You should then click the domain name that you wish to set up an email address on. This will take you to the email settings for the 'root' user on that domain. This page shows options for the address root@<your domain name>. From here you have a number of different options, which are covered in Setting Up Auto Responders, Setting Up E-mail Forwarding, Setting Up A Vacation Message Note: None of these options can be used with an Email Alias, only a POP3 box. To set up an Email Alias you will need to click the 'Alias Admin' link.

From here you will four different options. A description of these options can be found below.

To create an alias you should click the 'Add' button. This will take you to a sub-screen that will allow you to configure this new alias.

From here you will be asked for the 'Alias ID', and a 'Destination'. 

The 'Alias ID' is the prefix of the email address (e.g. An ID of 'sales, would make an address sales@domain.com). The 'Destination' is the address that you want the emails forwarded to. If you want the email forwarded to more than one address, then you can add up to four destination, each on a new line.

Once you have filled in this page, click 'Save'.

Nobody Alias

It is possible to set up an Email Alias that collects all emails that are not caught by other addresses on the domain. This is done by creating an alias with an 'Alias ID' of 'nobody'. This alias will collect all emails that are not recognized by any other email address on the domain, and forward them to the destination.

A common use of the Nobody Alias is to allow emails to anything@<your domain name>. This can be useful when people emailing you may make spelling mistakes in the address, or so you can receive from multiple address in one place.

An auto responder will send a message back to the sender, when our servers receive the email that they have sent to you. This happens even before you pick the email up from us. This facility is normally used to say that you have received the email, and that you will be replying soon.

To set up an Auto responder you will first need to go to the email section of the control panel. This can be done by clicking the 'e-mail' link from the control panel menu.

From here you will need to use the login box at the bottom of the screen. Do NOT select the domain from the list of domains. From the login box you will need to give the email address, and the password for that email address. Once you have given this information, click the 'Logon' button. Note: Auto responders can only be set up on a POP3 box.

From here you need to click 'Auto Response'.

Now you will be able to write the text that will appear in the auto response, and if you wish to forward the mail to another address after it has been responded to. Enter an address here if you wish; otherwise just leave it blank and it won't forward the mail. After deciding whether to forward the mail you must now choose your text for the responder. Just enter in the text you wish to send and when you are sure you have entered all details correctly click the 'Save' button. If at any point you want to stop the Email forwarding, then just remove all text from the settings page. Note: The first line of the response message will also be place as the subject of the response email.

Mail Forwarding simply forwards any mail coming into a mail box to another address.

To set up Email Forwarding you will first need to go to the email section of the control panel. This can be done by clicking the 'e-mail' link from the control panel menu.

From here you will need to use the login box at the bottom of the screen. Do NOT select the domain from the list of domains. From the login box you will need to give the email address, and the password for that email address. Once you have given this information, click the 'Logon' button. Note: Email Forwarding can only be set up on a POP3 box.

From here click 'Change Mail Forwarding Information'.

Now you can input the address that you wish the emails to be forwarded to. When you have done this, then click 'Save'. If you want to turn this function off, then just delete the email address from the form, and click 'Save'.

A Vacation Message is very similar to an auto responder. A Vacation Message will send a message back to the sender, when our servers receive the email that they have sent to you. This happens even before you pick the email up from us.

To set up a Vacation you will first need to go to the email section of the control panel. This can be done by clicking the 'e-mail' link from the control panel menu.

From here you will need to use the login box at the bottom of the screen. Do NOT select the domain from the list of domains. From the login box you will need to give the email address, and the password for that email address. Once you have given this information, click the 'Logon' button. Note: Vacations messages can only be set up on a POP3 box.

From here click 'Change Vacation Message'.

At this screen you should simply write the message that you want the sender to receive. The message will be sent with a subject of "automatic response".

Once you have completed this, click 'Save'. If at any point you want to remove this feature, just delete all text from here, and click 'Save'.